Terms and Conditions

Credit Card

For online purchasing via the Internet, we accept the following credit card payment methods: (a) Visa (b) MasterCard.


Bookings are confirmed upon confirmation email from This email address is being protected from spambots. You need JavaScript enabled to view it..

Bookings Cancellation Policy

We understand that schedules do change, however, we ask that you adhear to our cancellation policy. All notices must be given via email or call and you must receive confirmation that we have received your request.

If you have booked a massage:

  • Notices given within 1 hour of your booking, no refund will be given.
  • Notices given with more than 1 hour of your booking, your deposit will be refunded.

 "No Shows" will be charged the full deposit.

Gift Certificates

Certificates are non-refundable and are valid for one year.

Credit Card Security

Q. Is it safe to enter my credit card details onto your site?
A. We use Stripe as our payment gateway ensuring you are in the safest hands.

At no stage do we have access to your credit card details. We are serious about protecting you. We want you to enjoy the process of shopping at Wild Orchid Thai & Remedial Massage knowing that your details are safe.

Taxes & Duty

Wild Orchid Thai & Remedial Massage is not responsible for customs duties or taxes imposed by countries other than Australia, where the GST rate is 10%.

Where the country of import declares customs duties or clearance charges, they are the responsibility of the purchaser. Privacy Policy Your privacy, both personal and business, is important to us. That's why we've invested in some of the latest security systems and we are committed to maintaining industry standards.

It is important that you fully understand the way we obtain and use your personal information and also the limited circumstance in which we might disclose it. This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary.

Our web site has areas where you can provide personal information to identify yourself. We have developed this Privacy Policy to inform you of our policies and practices regarding such information.

This document is the Privacy Policy of Wild Orchid Thai & Remedial Massage. It relates to the web pages and services available at the Wild Orchid Thai & Remedial Massage website https://wildorchidthai.com.au.

Wild Orchid Thai & Remedial Massage may make alterations to this document from time to time and will update the policy at the Site.

Wild Orchid Thai & Remedial Massage will take all reasonable steps to act in accordance with the policy when using the Site.

Wild Orchid Thai & Remedial Massage assumes no responsibility for the information practices of other web sites that a user is able to access through our Site.

What information do we collect?

The information we collect from you depends on what you're doing. When you apply to Wild Orchid Thai & Remedial Massage we will collect personal details such as your name, email address, postal address and phone number. This information is essential for us to be able to accurately identify you when you access these services.

Other information may also be recorded. Whenever a page is requested from our web server, we record the time, date and Internet Protocol (IP) address of the request, along with information on the browser software being used.

How do we use your information?

Your credit card number will only be used to charge you, for the products and services for which you have subscribed and as already stated we do not receive this information it is only used by the bank to process your transaction as authorised by you.

We will treat the information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, any personal information that you may have provided to us, unless we have your express consent to do so.

Exceptions to this are:

Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; and; where Wild Orchid Thai & Remedial Massage is required by law to provide your information.

The open nature of the Internet means no data transmission can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. Therefore these activities are conducted at your own risk. Once we receive your information, we will use our best efforts to ensure its security.

Contact us

If you have any questions about this policy statement, the practices of our site, or your dealings with Wild Orchid Thai & Remedial Massage, please contact us.

Any other questions?

Please contact us - we'd love to hear from you!

03 9314 2233

Traditional Thai Massage & Remedial Massage Therapists based in Kingsville. Serving locals in Yarraville, Seddon, South Kingsville, Newport, Sunshine and Footscray

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